rummy palace
rummy palace
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This app is available for your device
rummy palace
This app is available for your device
Contact
+91 4462027517
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy palace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) sent to your number, which will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the OTP to be sent. If you don't receive the OTP within the given time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device, then download the latest version to resolve the issue. This will allow you to easily log in and access the newly updated app. Once installed, you can start playing without any problems.
Q1: What is the minimum withdrawal amount in the rummy palace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are limited to earnings from gaming activities, not bonus amounts. This means you can only withdraw the money you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment processing may experience delays, requiring users to wait up to 24 hours in some cases. This discrepancy can affect the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn by the account holder. This means the bonus itself is non-withdrawable, but winnings from its use are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, rest assured that the money will be added to your wallet account within 24 hours. If it doesn't, you can reach out to their care centre for assistance.
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